CapstoneEDU Catalog

New Quest

Grateful Leadership

  • Coaching By Jane

  • Community Support

  • 4 Levels

This CapstoneEDU learning module is designed to assist you in the mastery of gratefulness by strengthening habits of recognizing, celebrating, and appreciating.

Gratefulness is an important aspect of a positive workplace culture in which people and results can flourish.

Through this flexible and experiential approach to adult learning, you'll move through 4 Levels of Learning, broken down into 18 "missions" (. . . bite-sized learning followed by processing/practicing). The major content is Expanding Gratefulness Opportunities and Acting on Gratefulness Opportunities.

You determine your pace throughout the course. The estimated time commitments are:

Level 1 - 4 Missions - 1.5-2.0 Hours

Level 2 - 5 Missions - 1.5-2.0 Hours

Level 3 - 5 Missions - 1.5-3.0 Hours

Level 4 - 4 Missions - 0.5-1.0 Hour

This course is packed with great instruction, as well as great resources/examples - and, a connection with other leaders also participating in the course.

Nursing Contact Hours: Attendee must attend the full presentations and pass the test to receive the Capstone Leadership Training completion certificate. Contact hours are awarded upon completion of the course. Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 6.0 Contact Hours.

Beginner or Advanced Learners: If you are new to leadership or to this content, you'll want to complete every mission in this course. If you are an experienced leader and/or maybe one that has adopted some or all of these tactics after participating in our live training or reading our book, The Employee Experience, you may find select the option to SKIP missions or practice activities that are ones you have already mastered in the past.

CapstoneEDU Pricing: $99.00 one-time fee per enrollee per course

When training a team of 10 or more, contact info@capstoneleadership.net for special team pricing and team access to CapstoneEDU courses.

New Quest

A Robust Goal Cycle - e-Learning & e-Consulting

  • Coaching By Capstone

  • Community Support

  • 5 Levels

Aligning organizational, departmental, team, and individual goals with key strategic priorities - and engaging employees and leaders in setting and achieving goals - can be the powerful engine a healthcare organization needs for improving every aspect of the organization – finance, growth, quality/safety, patient satisfaction, and employee engagement.

Most organizations have a defined strategic planning cycle and a budget cycle but miss out on the benefits of creating alignment and ownership for achieving strategies via the incorporation of a goal cycle.

While the concept of setting goals may seem like a simple one, there are many evidence-based and high-performance work practices that are available to make setting and achieving goals a robust part of your organization’s leadership framework and a systematic cadence of improvement activities. Setting and achieving goals is grounded in the concepts and activities of continual improvement.

In this course, you will learn the tactics for developing and implementing a robust goal cycle for an entire organization . . . yet would also be valuable for you if you desire a goal cycle for leading your specific division/department(s) within a larger organization.

TARGET AUDIENCE: A healthcare organization leader, usually in a senior leadership position, who is leading the organization's development or improvement of its goal cycle.

FORMAT: eLearning - with Coaching/Consulting Support

This course is designed in a way that can be "self-paced." The estimated eLearning time commitments are outlined below. In follow up to the learning, additional time (which will vary per participant) will be required to apply the learning to plan for, and implement, your new or improved goal cycle. The course outlines the steps for doing so and provides a comprehensive set of resources & examples that you can customize for your organization's use.

Through this course, you'll progress through 5 Levels of eLearning, broken down into 31 "missions"

Level 1 - Getting Started/Assessment - 5 Missions - 1.5-2.0 Hours

Level 2 - Goal Cycle Foundations - 9 Missions - 1.5-2.0 Hours

Level 3 - Organization-Level Goal Cycle Activities - 9 Missions - 2.0-3.25 Hours

Level 4 - Department-Level Goal Cycle Activities - 4 Missions - 1.0-1.25 Hours

Level 5 - Re-Assess and Wrap Up -4 Missions - 0.25-0.5 Hours

PERSONALIZED COACHING/CONSULTING: To supplement this eLearning experience, personalized coaching and consulting is provided in three ways. 1) A "1:1 Coaching" feature built within CapstoneEDU allows for private communications between you and the course faculty; 2) three one hour personal 1:1 coaching/consultation phone or video calls; and 3) a "MyCommunity" feature within CapstoneEDU allows for group interactions between you, course faculty, and other enrollees in the course.

These personalized coaching and consulting services can assist you with goal development/review, goal cycle evaluation, and development/strengthening of your organization-specific goal cycle. If you have questions or require more information about the scope and process for eCoaching/eConsulting available in this course, contact Capstone Leadership Solutions at: //www.capstoneleadership.net/contact-us/

CapstoneEDU Goal Cycle Course Pricing: $5,000 one-time fee per enrollee (NOTE: Since a small "project team" may be designated in your organization to lead the development/improvement of a goal cycle, the "enrollee" can grant access to up to 2 additional team members from the same organization to have access to the course via CapstoneEDU and these team members may participate in schedule coaching calls).

If you'd like to create a payment plan, be invoiced for the course fees, or have questions about payment terms, please contact Capstone via //www.capstoneleadership.net/contact-us/

Nursing Contact Hours: Attendee must attend the full presentations and pass the test to receive the Capstone Leadership Training completion certificate. Contact hours are awarded upon completion of the course. Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 6.0 Contact Hours.

New Quest

Communication Planning

  • Coaching By Capstone

  • Community Support

  • 4 Levels

This CapstoneEDU learning module is designed to walk you through the steps toward the creation of a systematic process for communications that are more transparent, impactful, and timely. After assessing your current communication efforts, you'll define the scope of your new or revised communication plan, and then build the plan one element at a time. When employees know where to get information, they can be a more active, versus passive, receiver of information. When leaders consistently follow a well devised communication plan, trusting relationships can flourish.

Through this flexible and experiential approach to adult learning, you'll move through 4 Levels of Learning, broken down into 21 "missions" (. . . bite-sized learning followed by processing/practicing).

You determine your pace through the course. Our suggested timeframe is to complete the course over 30 days (e.g, 1 level per week).

Estimated course time commitments:

Level 1 - 4 Missions - 2.5-3.0 Hours

Level 2 - 5 Missions - 1.5-2.0 Hours

Level 3 - 7 Missions - 1.5-2.0 Hours

Level 4 - 5 Missions - 2.5-3.0 Hour

This course is packed with great instruction, as well as great resources/examples - and, a connection with other leaders also participating in the course.

Nursing Contact Hours: Attendee must attend the full presentations and pass the test to receive the Capstone Leadership Training completion certificate. Contact hours are awarded upon completion of the course. Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 8.0 Contact Hours.

Beginner or Advanced Learners: If you are new to leadership or to this content, you'll want to complete every mission in this course. If you are an experienced leader and/or maybe one that has adopted some or all of these tactics after participating in our live training or reading our book, The Employee Experience, you may find select the option to SKIP missions or practice activities that are ones you have already mastered in the past.

CapstoneEDU Pricing: $99.00 one-time fee per enrollee per course

When training a team of 10 or more, contact info@capstoneleadership.net for special team pricing and team access to CapstoneEDU courses.

New Quest

Work Relationships that Work

  • Coaching By Jane

  • Community Support

  • 7 Levels

You've likely heard the real estate mantra - "location, location, location!" We'd like to propose a leadership mantra - "relationships, relationships, relationships!"

The tactic of rounding is the art of purposeful communication to build relationships and engagement. It is a powerful leadership tool to add to your tool kit.

As the instructor and mentor for this course, I know first hand the benefits of rounding on my leadership, team, and organization. For well over a decade of my years as a healthcare leader, I embraced a habit of rounding each and every day I worked. Just like brushing my teeth, I couldn't imagine not doing it in my day. Rounding wasn't "extra work" - it was how I did my work. 

Through this CapstoneEDU course, Work Relationships that Work, you will create the habit of purposeful, systematic rounding in your leadership. When you do so, you will enjoy the benefits of strengthened relationships and elevated engagement in the years ahead.

Course Objective: Master the tactic of purposeful and systematic rounding to build and strengthen relationships with your key stakeholders and engage them to contribute to the key strategies that will move your team or organization forward to peak results.

Target Audience: All levels of healthcare leaders with any level of responsibility, education or experience; and then mentoring and encouraging employees to learn and use the skill

Course Time Commitment: The hours to complete the learning and the related activities are estimated at 15 hours over 30 days. Creating new habits, such as engaging in purposeful conversations, requires an investment in learning; but also an investment in practicing what you learn. A majority of time spent to complete this course will be in planning, practicing, and processing what you learn. Some learning and practice activities can be completed while not at work; other activities are to be performed while at work. You can extend the course duration to meet your specific needs.

Course Content: This eLearning course includes 15 videos (most are 3-8 minutes in length), 27 learning activities, and 20 downloadable worksheets and resources.

Beginner or Advanced Learners: If you are new to leadership or to this content, you'll want to complete every mission in this course. If you are an experienced leader and/or maybe one that has adopted some or all of these tactics after participating in our live training or reading our book, The Employee Experience, you may find select the option to SKIP missions or practice activities that are ones you have already mastered in the past.

CapstoneEDU Pricing: $99.00 one-time fee per course

When training a team of 10 or more, contact jen@capstoneleadership.net for special team pricing and team access to CapstoneEDU courses.

New Quest

Selection & Onboarding

  • Coaching By Jane

  • Community Support

  • 4 Levels

This CapstoneEDU learning module is designed to inspire and equip you with selection and onboarding practices that provide rock-solid first impressions to your new employees while laying down roots that will increase the chances that your newly selected employees will blossom into excellent members of your team.

Through this flexible and experiential approach to adult learning, you'll move through 4 Levels of Learning & Activities by completing 20 "missions" (. . . bite-sized learning followed by processing/practicing). The major content is divided into two main components: Strengthening Your Selection Practices and Strengthening your Onboarding Practices.

Set your own pace as you complete the missions. The estimated time commitments are as follows:

Level 1 - 4 Missions - 2.5-3.0 Hours

Level 2 - 5 Missions - 1.5-3.0 Hours

Level 3 - 5 Missions - 1.5-3.0 Hours

Level 4 - 4 Missions - 0.5-1.0 Hour

This course is packed with great instruction, as well as great resources/examples - and, a connection with other leaders also participating in the course.

Nursing Contact Hours: Attendee must attend the full presentations and pass the test to receive the Capstone Leadership Training completion certificate. Contact hours are awarded upon completion of the course. Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 6.0 Contact Hours.

Beginner or Advanced Learners: If you are new to leadership or to this content, you'll want to complete every mission in this course. If you are an experienced leader and/or maybe one that has adopted some or all of these tactics after participating in our live training or reading our book, The Employee Experience, you may find select the option to SKIP missions or practice activities that are ones you have already mastered in the past.

CapstoneEDU Pricing: $99.00 one-time fee per enrollee per course

When training a team of 10 or more, contact info@capstoneleadership.net for special team pricing and team access to CapstoneEDU courses.

New Quest

Direct Dialogue Quest

  • Coaching By Capstone

  • Community Support

  • 10 Levels

Could you imagine the coach of a championship team not providing feedback to the players? You would likely agree that frequent high quality feedback is required for individuals and teams to reach peak performance.

Performance feedback from a leader is truly just a conversation, or a series of conversations. Even though leaders have a lifetime of experience in conversing, it is with regular frequency that leaders reach out to us for advice on what to say to their employees.  

As well, you don’t have to be a leader for very long to notice that there is variation in how employees behave, perform, and contribute. Providing individualized feedback, positive or corrective, is a key skill to master when you are leading a diverse team toward achieving great results.

And what we learned through coaching hundreds of leaders in this skill is that providing feedback is not just about mastering the skill, but developing the courage (....we call this "mustering the will") to have these conversations.

Some performance feedback will be more formal, such as annual performance evaluations. Yet some of the most impactful performance feedback comes in the form of day-to-day conversations. This course will explore a leadership tactic we term “Direct Dialogue." Through this course, you will master these Direct Dialogue conversations: The Compliment, Positive Coaching, and the 5-Point Correction Conversation (and modified correction conversations).

Course Objective: Master the will and the skill of effective feedback in keeping with the 3:1 ratio and mentor others to do the same.

Target Audience: All levels of healthcare leaders with any level of responsibility, education or experience; and then mentoring and encouraging employees to learn and use the skill

Course Time Commitment: The estimated hours to complete the learning and the related activities are 30 hours over 30 days. A majority of time spent to complete this course will be in planning, practicing, and processing what you learn. Some learning and practice activities can be completed while not at work; other activities are to be performed while at work. You can extend the course duration to meet your specific needs. Creating new habits, such as giving regular feedback, requires an investment in learning; but also an investment in practicing what you learn.

Course Content: This eLearning course includes 19 videos (most are 3-8 minutes in length), 35 learning activities, and 19 downloadable worksheets and resources.

Beginner or Advanced Learners: If you are new to leadership or to this content, you'll want to complete every mission in this course. If you are an experienced leader and/or maybe one that has adopted some or all of these tactics after participating in our live training or reading our book, The Employee Experience, you may find select the option to SKIP missions or practice activities that are ones you have already mastered in the past.

CapstoneEDU Pricing: $99.00 one-time fee per course

When training a team of 10 or more, contact info@capstoneleadership.net for special team pricing and team access to CapstoneEDU courses.