COURSE TARGET AUDIENCE: This course is specifically designed for managers/directors with responsibility for one department/unit/specialty with 10-100 employees. This course content can also be applied at a division level by senior leaders.
TARGETED COURSE OUTCOME: To increase and leverage employee engagement and work culture to significantly improve operational results and successfully define and execute on annual goals.
CONTACT HOURS: Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 18 Contact Hours.
COURSE OVERVIEW:
Phase I Goals - Visioning, Assessment, Planning, Communication
#1 - Gain Clarity on:
A) The vision for the New Approach (the “Why”)
B) The Department's/Division's Current Baseline Results & Key Strategies/Goals
C) Roles & Responsibilities
D) Guiding Principles
#2 - Develop and populate the local level employee-driven efforts/team(s)
#3 - Begin the “packaging” of the above via the initiation of a communication plan
Enrollment in The GREATNESS Course will also include access to a separate CapstoneEDU module for Phase II content, which focused on these goals:
Phase II Goals - Elevating your leadership & employee-driven efforts
#1 - The leader evolves his/her mastery of the elements of a Leadership Bundle and Change Process/Theory
#2 - The employee-driven efforts evolve as high functioning and high contributing toward the achievement of the targeted strategies/improvement/goals/results.
COURSE DELIVERY METHODS:
1. Recorded Webinar Trainings/Events, many with corresponding activities/resources
2. 1:1 Coaching (via CapstoneEDU)
3. Scheduled 1:1 Phone Coaching/Check-Ins
4. Collaboration within a Closed Facebook Group (with additional LIVE/recorded events)
5. Access to Additional eLearning Courses: Strengthening Relationships & Giving Feedback
6. On Demand Access to Partner-Only Resources via Restricted Website
Jane McLeod, RN, MSN, and Sue Tetzlaff, RN, RHIA, MHA, FACHE, are the co-founders & principals of Capstone Leadership Solutions, a firm specializing in assisting healthcare leaders and their teams achieve extraordinary results (even award-winning!) while reconnecting to pride, purpose, and joy. Together they co-authored the book, The Employee Experience: A Capstone Guide to Peak Performance.
For more than a decade, Capstone’s experienced nurse strategists and coaches have assisted dozens of healthcare organizations to make vast improvements in patient care and workplace culture.
The transformation experts at Capstone Leadership Solutions, Inc. are the creators of The Framework for Achieving Great Results© which supports the progress and success of client organizations in keeping with a mission to inspire and equip healthcare organizations for positive change.
CapstoneLeadership.net
info@capstoneleadership.net
Quest Curriculum
- 5 Levels
- Coaching By Capstone
- Community Support
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Level 01 Phase I - Get Started & Gain Clarity
Start by determining your "why" for strengthening your leadership and employee engagement and the move on to understanding your "what" by assessing the current state of your department (or division, or organization).
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Level 02 Phase I - Engagement Essentials
Gain momentum in the course by moving to the "who" and the "how" of engaging employees to contribute to the success of the department (or division/organization)
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Level 03 Phase II - Part1
In Phase II, you will be adopting or elevating impactful leadership tactics to build your "leadership bundle" and to also provide additional focus on continuing to evolve your employee engagement efforts initiated in Phase I.
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Level 04 Phase II - Part 2
In Phase II, you will be adopting or elevating impactful leadership tactics to build your "leadership bundle" and to also provide additional focus on continuing to evolve your employee engagement efforts initiated in Phase I.
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Level 05 Wrap Up
Complete the course evaluation and receive your completion certificate.
Success Stories
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HealthcareLeader Invaluable!
"This training helps develop leadership skills. Good format. 1:1 coaching is invaluable. Training helped me gain clarity in stepping out of the whirlwind. Thank you!"