Aligning organizational, departmental, team, and individual goals with key strategic priorities - and engaging employees and leaders in setting and achieving goals - can be the powerful engine a healthcare organization needs for improving every aspect of the organization – finance, growth, quality/safety, patient satisfaction, and employee engagement.
Most organizations have a defined strategic planning cycle and a budget cycle but miss out on the benefits of creating alignment and ownership for achieving strategies via the incorporation of a goal cycle.
While the concept of setting goals may seem like a simple one, there are many evidence-based and high-performance work practices that are available to make setting and achieving goals a robust part of your organization’s leadership framework and a systematic cadence of improvement activities. Setting and achieving goals is grounded in the concepts and activities of continual improvement.
In this course, you will learn the tactics for developing and implementing a robust goal cycle for an entire organization . . . yet would also be valuable for you if you desire a goal cycle for leading your specific division/department(s) within a larger organization.
TARGET AUDIENCE: A healthcare organization leader, usually in a senior leadership position, who is leading the organization's development or improvement of its goal cycle.
FORMAT: eLearning - with Coaching/Consulting Support
This course is designed in a way that can be "self-paced." The estimated eLearning time commitments are outlined below. In follow up to the learning, additional time (which will vary per participant) will be required to apply the learning to plan for, and implement, your new or improved goal cycle. The course outlines the steps for doing so and provides a comprehensive set of resources & examples that you can customize for your organization's use.
Through this course, you'll progress through 5 Levels of eLearning, broken down into 31 "missions"
Level 1 - Getting Started/Assessment - 5 Missions - 1.5-2.0 Hours
Level 2 - Goal Cycle Foundations - 9 Missions - 1.5-2.0 Hours
Level 3 - Organization-Level Goal Cycle Activities - 9 Missions - 2.0-3.25 Hours
Level 4 - Department-Level Goal Cycle Activities - 4 Missions - 1.0-1.25 Hours
Level 5 - Re-Assess and Wrap Up -4 Missions - 0.25-0.5 Hours
PERSONALIZED COACHING/CONSULTING: To supplement this eLearning experience, personalized coaching and consulting is provided in three ways. 1) A "1:1 Coaching" feature built within CapstoneEDU allows for private communications between you and the course faculty; 2) a schedule of personalized 1:1 implementation coaching/consultation phone or video calls; 3) a "MyCommunity" feature within CapstoneEDU allows for group interactions between you, course faculty, and other enrollees in the course; and 4) quarterly virtual group "goal cycle"-focused coaching calls (Capstone Chats) for the first year after enrolling.
These personalized coaching and consulting services can assist you with goal development/review, goal cycle evaluation, and development/strengthening of your organization-specific goal cycle. If you have questions or require more information about the scope and process for eCoaching/eConsulting available in this course, contact Capstone Leadership Solutions at: //www.capstoneleadership.net/contact-us/
This CapstoneEDU Goal Cycle Course is included as part of a "Capstone Partnership" Scope of Service (inquire @ info@capstoneleadership.net). Apart from a "Partnership,", small healthcare organizations (less than 1200 employees) can be supported to adopt Capstone's proven model for Setting & Achieving Goals. The current professional charges for these resources and support are $35,000.00. Organization's desiring to engage in this service should contact info@cpastoneleadership.net or 906-259-0542.
NOTE: Since a small "project team" is designated in your organization to lead the development/improvement of a goal cycle, the "enrollee" can grant access to up to 2 additional team members from the same organization to have access to the CapstoneEDU goal cycle course platform to access the lessons, resources, and the embedded 1:1 and Community coaching features. These team members are also invited to participate in any schedule 1:1 or group coaching calls. Additional resources may be provided beyond these provided in CapstoneEDU as part of the implementation process.
If you'd like to create a payment plan, be invoiced for the course fees, or have questions about payment terms, please contact Capstone via //www.capstoneleadership.net/contact-us/
Nursing Contact Hours: Attendee must attend the full presentations and pass the test to receive the Capstone Leadership Training completion certificate. Contact hours are awarded upon completion of the course. Provider approved by the California Board of Registered Nursing: Provider #16063. Approved for 6.0 Contact Hours.
Jane McLeod, RN, MSN, and Sue Tetzlaff, RN, RHIA, MHA, FACHE, are the co-founders & principals of Capstone Leadership Solutions, a firm specializing in assisting healthcare leaders and their teams achieve extraordinary results (even award-winning!) while reconnecting to pride, purpose, and joy. Together they co-authored the book, The Employee Experience: A Capstone Guide to Peak Performance.
For more than a decade, Capstone’s experienced nurse strategists and coaches have assisted dozens of healthcare organizations to make vast improvements in patient care and workplace culture.
The transformation experts at Capstone Leadership Solutions, Inc. are the creators of The Framework for Achieving Great Results© which supports the progress and success of client organizations in keeping with a mission to inspire and equip healthcare organizations for positive change.
CapstoneLeadership.net
info@capstoneleadership.net
Quest Curriculum
- 5 Levels
- Coaching By Capstone
- Community Support
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Level 01 Getting Started
As you get started, you'll meet your new mentor, get connected with others in the course, and check in on your motivation, mindset, and the "current state" of your goal cycle efforts. An orientation overview video is also included in this level so you can get some quick wins (..."Just Start!")
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Level 02 Goal Cycle Foundations
Whether your goal activities will be organization-wide or department-specific, these 9 missions will create a comprehensive foundation for a creating, or strengthening, your goal cycle.
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Level 03 Organization-Level Goal Activity
Coordination and oversight is required to create a results-producing organization-wide goal cycle that is in alignment with your organization's top strategies. These 9 missions (which also includes linked to 2 BONUS strategic planning webinars), will map out these top level goal cycle activities.
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Level 04 Department-Level Goal Activity
Setting and achieving goals at the "local level" (e.g., department, work unit, service line) in alignment with the organization's key strategic priorities provides unique contributions to the organization's success. These 4 missions map out these local level goal cycle activities.
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Level 05 Wrapping Up
After learning how to evaluate/improve your goal cycle over time, you'll wrap up by testing your knowledge, evaluating the course, and downloading your completion (CEU) certificate.
Success Stories
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Michelle F., Hospital CEO Now able to achieve key goals!
"This system allowed us to work toward meeting key goals that we had as an organization - increase staff engagement, increase patient satisfaction, increase quality scores, grow revenues and volumes, and turn our operating income from a negative margin to a positive one!"
