New Leader eBoot Camp
This innovative eLearning & eCoaching program is specifically designed for those new to healthcare leadership.
Program Objective: To gain competence and confidence in the foundations and fundamentals of healthcare leadership, new leaders will gain insight and skills which can be immediately applied in the workplace as they:
- Learn, practice, and apply a set of leadership practices (aka “leadership bundle”) that will serve as the foundation for leading a great team and achieving great results,
- Apply the learning to their department’s specifically selected improvement opportunities &/or goals,
- Gain insight into the fundamentals of healthcare’s pillars of Finance, Growth, Service, & Quality/Safety and integrate the learning into their specific scope of responsibilities, and
- Transition successfully into their new leadership role and adopt tactics to continually advance their leadership competence and confidence
SEGMENT I: OVERVIEW (Suggested Timeline: 4 Months)
Core Learning & Action Assignments: Foundations & Fundamentals:
FOUNDATIONS for Leading a GREAT Team & Achieving GREAT Results
- Building/Strengthening Relationships
- Performance & Behavior Management
- Strengthening Resiliency
- Practicing Grateful Leadership
- Timely & Transparent Communication
- Hire Tough, Manage Easy
- Achieving Goals & Leading Change
- The Healthcare “Business” Fundamentals:
- Leading Finance
- Leading Growth
- The Healthcare “Mission” Fundamentals:
- Leading Quality/Safety/High Reliability
- Leading Service Excellence (aka the Patient Experience)
- Your Leadership Career Fundamentals:
- Transitioning into Leadership (aka “From Bestie to Boss”)
- Elevating your Leadership over time
SEGMENT II: OVERVIEW (Timeline: 2 months following Segment I)
Continued Coaching Support
- Access to 1:1 and Remote Coaching
- On Demand Access to Partner-Only Resources
SEGMENT III OVERVIEW: (Timeline: Ongoing)
On-Demand/Unlimited Access to: CapstoneEDU eLearning Courses (e.g., expanded/advanced leadership courses: Work Relationships that Work, Direct Dialogue, Grateful Leadership, Hiring/Onboarding, etc.)
COURSE DELIVERY METHODS:
1. Recorded Webinar Trainings/Events, many with corresponding activities/resources
2. 1:1 Coaching (via CapstoneEDU)
3. Scheduled 1:1 Phone Coaching/Check-Ins
4. Networking with other leaders in the "Community"
5. Collaboration within a Closed Facebook Group (with additional LIVE/recorded events)
6. Access to Additional Leadership eLearning Courses: CapstoneEDU
7. On Demand Access to Partner-Only Resources via Restricted Website
Sue Tetzlaff, RN, RHIA, MHA, FACHE and Jane McLeod, RN, MSN, are the co-founders & principals of Capstone Leadership Solutions, a firm specializing in assisting healthcare leaders and their teams achieve extraordinary results (even award-winning!) while reconnecting to pride, purpose, and joy. Together they co-authored the book, The Employee Experience: A Capstone Guide to Peak Performance.
They served as senior leaders in healthcare before co-founding Capstone Leadership Solutions, Inc. They now serve as strategists, coaches, and trainers to healthcare organizations that want to create work environments in which people, results, and strategies can flourish.
- 5 Levels
- Coaching By Capstone
- Community Support
- iOS & Android
Getting Started & Connected
Get started with an introduction to the program's content . . . and then taking the steps to get connected to other healthcare leaders and the program faculty.
Business (Finance and Growth), Mission (Quality/Safety & Service), & Career Fundamentals
Start the process of learning, and applying, the tactics in the "leadership bundle"
Keep going in the process of learning, and applying, the tactics in your ever evolving "leadership bundle"
In this final level of the program, you'll be connected to the resources in Segment II/III for ongoing learning, networking, and coaching. As well, you'll evaluate the program and receive your course completion certificate.
They have a knack for developing leaders
"Sue & Jane have a knack for developing leaders. Having worked in a rural setting and achieving great results, they are able to share real-world successes."